Philadelphia Police Commissioner Richard Ross apologized Thursday over the controversial April 12 arrests of two black men in a Starbucks. Ross said the department will be releasing a new policy on how to deal with similar situations in the future.
Philadelphia’s police commissioner apologized Thursday for his remarks following the arrests of two black men at Starbucks. Video of the racially-charged incident went viral — and has set off a week of protests and change coming from the very top at the coffee chain. CBS News correspondent Michelle Miller reports.